Privacy Policy

Information we collect

When you request an estimate, we may collect a name if you provide one, the service selected, phone number, ZIP code, optional project description, and optional photographs. If you contact us by phone or text, we also receive the information contained in that communication.

The website and its analytics providers may also collect technical information such as device and browser type, approximate location derived from an IP address, pages viewed, referral source, and interactions with the site.

How we use information

We use information to review estimate requests, contact you about the requested project, schedule and provide services, maintain customer and project records, operate and secure the website, understand website performance, and meet legal obligations.

Service providers

We use service providers to operate the website and communicate with customers. Depending on the feature used, information may be processed by Sanity (content, lead records, and uploaded photographs), Quo/OpenPhone (calls and text messages), Vercel (hosting, performance, and site analytics), Google Tag Manager and analytics tags configured through it, Microsoft Clarity, and Contentsquare. These providers process information under their own terms and privacy notices.

Sharing and sale of information

We do not sell customer estimate information. We share information with service providers when needed to run the website, respond to a request, communicate with you, or comply with law. We may also disclose information when reasonably necessary to protect the rights, safety, or security of L3Xpro Studio LLC, our customers, or others.

Retention and security

We retain information for as long as reasonably needed for the purposes described above, including customer service, business records, dispute resolution, and legal compliance. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You may ask what personal information we maintain about you, request a correction or deletion, or ask a privacy question by emailing info51265@gmail.com. We may need to verify the request before acting on it. Browser settings and provider controls may also let you limit cookies or analytics technologies.

Children

This website offers furniture services to adults and is not directed to children under 13. We do not knowingly request personal information from children under 13 through the estimate form.

Changes to this policy

We may update this policy as the website or our practices change. The date at the top identifies the latest version.